Lifetime fly rod warranty & zero fuss returns - Sunray Fly Fish

Warranty

Rods

What is a lifetime warranty?

Every new Sunray rod is covered by our lifetime, original owner warranty. This warranty is limited to repair and replacement of the rod and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover fire, theft, missing rod sections, intentional breakage, modification or customisation of the finished rod.

Lines & everything else

Is my line, item of clothing or accessory covered?

Yes. We guarantee all non rod items for 1 year. It does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. 

Returns

Rods

Will you take the rod back?

Yes, with no questions asked. We will gladly exchange or refund any unused rods if you return them to us in a saleable condition within 28 days of receipt. Simply post your rods back to us in an unused condition, in their original packaging with any labels attached, together with a copy of your invoice and a covering letter explaining your requirements. In the case of a fault, we will refund all shipping costs.

Lines & everything else

Will you take the lines back?

Yes, with no questions asked. We will gladly exchange or refund any unused lines etc. if you return them to us in a saleable condition within 28 days of receipt. Simply post your items back to us in an unused condition, in their original packaging with any labels attached, together with a copy of your invoice and a covering letter explaining your requirements. In the case of a fault, we will refund all shipping costs.